Credit and Collections Assistant – Mississauga

Our client has an opening for a Bilingual Credit and Collections Assistant in the Mississauga Area


  • Responsible for collections on delinquent accounts
  • Contact customers via telephone, e-mail, mail or fax for payments on delinquent accounts
  • Process credit card, debit card and cash payments
  • Responsible for printing invoices on a daily basis and statements on a monthly basis and forwarding to customers
  • Responsible for receiving, researching and forwarding credit applications for approval
  • Conduct credit checks with D&B, Equifax, GroupeEcho and customer’s references upon receipt of completed credit applications
  • Forward credit applications to credit manager for credit limits and approval
  • Responsible for reconciling accounts
  • Review accounts for discrepancies
  • Responsible for maintaining internal and external communication regarding delinquent accounts and credit applications
  • Answer inquiries from internal and external personnel
  • Request information and/or supporting documentation from internal and external personnel
  • Maintain liaison with internal and external personnel
  • Responsible for ensuring administrative duties are carried out
  • Scan all print outs and save them in docushare


  • Able to speak and read French / able to speak, read and write English
  • 3 year College Diploma in Business Administration – Accounting
  • Must have experience with MS Word, spreadsheets (Excel, Lotus Notes), accounting applications (BPCS, SAP). Experience an asset for Power Point, D&B, GroupeEcho, Equifax, Internet, e-mail